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Business Keyboarding
How to succeed as a call center representative
Fun Facts
Objectives
Vocabulary
Define input/output and storage devices and their functions
Define and identify memory in a computer
Alphanumeric keyboarding techniques using correct ergonomic habits
Alphanumeric keyboarding techniques while keeping fingers on home row
Safety guidelines for computer equipment and ergonomics
The history of the internet
Internet vocabulary
Introduction to Domain Name System (DNS)
How to perform a basic internet search
How to use search engines?
Summary
Knowledge Check
Test
Alphanumeric keyboarding techniques while keeping fingers on home row
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